Subject to your rights at law, we will only accept the return of Products if:
1.we accept that the Products were damaged or faulty at the time of delivery to you, in which case we will (at our option) replace the Products or credit your Credit Card/ paypal Account with a full refund; or
2.we accept that you have received a Product from us that is different to the one you ordered, in which case we will (at our option) replace the incorrect Product with the correct Product or credit your Credit Card/ paypal Account with a full refund.
For the avoidance of any doubt, you may not return Products because you change your mind.
You must pay all costs of returning Products to us, however, we will refund those costs if we accept the return of Products under clause 1 All Products returned must be in their original condition and packaging (except for defective or faulty Products) along with any accompanying accessories and an explanation for returning the Products. Please return Products to:
3. If we do not accept the return of Products under clause 1, the Product will be returned to you and you will be charged all freight charges incurred by us in relation to returning the Product to you.
4. If you have any problems regarding your order - you may contact us at firstname.lastname@example.org (citing an order number).